Fading Trust in IT: A Wake-up Call for Business Leaders

In an era of rapid technological advancements, a surprising trend has emerged: business leaders are losing faith in IT. According to an IBM study, top executives' confidence in IT has plummeted by half in the past decade, despite the increasing sophistication and capabilities of information technology. The rise of generative AI has only exacerbated this discontent, with 43% of technology executives expressing concerns about their infrastructure's ability to keep up. The root of this issue lies in growing business expectations, increased technology savviness of business leaders, and a lack of communication between business and IT leaders. To bridge this gap, tech leaders must become masterminds and maestros, fostering collaboration, building multidisciplinary teams, and integrating technology into strategic decision-making. The report also offers several recommendations, such as encouraging women in IT and AI, making technical debt a business priority, employing AI to build better AI, and focusing on shared