Who Gets the Warning? The Unfair Side of Emergency Alerts

Altadena, California, USATue Nov 18 2025
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In a shocking turn of events, the family of a victim from the devastating Eaton fire has taken legal action. They are suing Southern California Edison and Genasys, the company responsible for Los Angeles County's emergency alerts. The lawsuit claims that a flawed system led to delayed warnings for residents west of Lake Avenue in Altadena. This delay is believed to have caused most of the deaths in the fire. The lawsuit was filed by LA Fire Justice, a group representing the family of Stacey Darden, one of the 19 people who lost their life in the fire. The fire started on January 7. Stacey lived near Marengo Avenue and Mendocino Street, west of Lake Avenue. Her sister, Gerry Darden, shared that their family is not usually quick to sue. But they felt they had no choice in this case. They believe that if the companies had done their job correctly, Stacey would still be alive today. The lawsuit alleges that the first fire report came in around 11 p. m. on January 7, but the first alert for the area was not sent until around 3 a. m. The full alert for the west side came even later, around 5 a. m. This delay raised serious questions about the effectiveness of the emergency alert system. Southern California Edison has acknowledged that their equipment may have caused the fire. However, they have not admitted legal responsibility. The utility has started a compensation program for victims, but applicants must agree not to sue in return. Genasys, the company responsible for the alert system, has not yet commented on the lawsuit. The lawsuit also claims that the alert system's algorithm was outdated and could not adapt to changing conditions. This is similar to how the Ford Motor Company sold the unsafe Ford Pinto in the 1970s. A report by the McChrystal Group, sponsored by LA County, found several weaknesses in the emergency alert system. These included outdated policies, inconsistent practices, and communication vulnerabilities. The report did not blame any one person or entity for the failures. Instead, it highlighted issues like inadequate staffing levels and limited cellular coverage. These problems made it harder to provide accurate and timely evacuation details. The family of Stacey Darden is not just seeking justice for their loss. They are also calling for changes to prevent similar tragedies in the future. They want to ensure that everyone, regardless of where they live, receives timely and accurate emergency alerts.