Why Some People Love Telehealth, and Others Don't: A Closer Look

When the COVID-19 pandemic hit, telehealth suddenly became a big deal. But as it grew quicker than ever before, something strange happened. Not everyone was into it. Some people loved it, and others weren't fans. So, why is that? Let's break it down. When it comes to using telehealth, three things play a big role: who you are, where you live, and how healthy you are. For instance, people living in rural areas might not have great internet access, making it harder to use telehealth. And if you're not comfortable with technology, the idea of a virtual doctor's appointment could be as scary as a visit to an actual doctor's office. Even your health can influence your decision. Some people might prefer in-person check-ups for conditions that require hands-on care. It's all about understanding these patterns and reasons to make telehealth work for everyone. If we want to make sure everyone can use telehealth, we need to figure out what's holding people back. It's not just about getting the technology right; it's about making it work for everyone, no matter their age, location, or health needs. After all, the goal isn't just to have telehealth available—it's to make sure people actually use it and benefit from it. And that won't happen unless we understand why some people love it and others, not so much.