One AI finding was not what many might expect. Employees who perceived benefits from AI showed higher burnout. The link showed up both directly and indirectly. Greater quantitative job demands carried the indirect connection, linking perceptions of the technology to workplace pressure.
Researchers gathered a snapshot of working life by surveying 3,488 employees in 11 Icelandic municipalities. They used the Burnout Assessment Tool to measure burnout. The survey covered AI use, organizational support, perceived benefits, AI-related worries and insecurity, and trust in ethical governance of AI. Hierarchical regression and mediation analyses examined the links, with age and gender taken into account.
Psychosocial working conditions had the strongest relationship with burnout. When employees