HOTEL ASSOCIATION

May 20 2026BUSINESS

Big Deal: NYC Hotels Agree to New Labor Contract Before Soccer World Cup

Hotel owners and workers in New York City have reached a new eight‑year agreement that covers around 25, 000 staff members. The deal was struck just before the FIFA World Cup, which could bring a huge wave of visitors to the city. Negotiations had been tense because workers were demanding higher wag

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May 03 2026CRIME

Hotel attacks raise questions about balancing safety and comfort

Hotels face a tough challenge: how to keep people safe without making guests feel like they’re in a prison. After a man tried to attack a high-profile event at the Washington Hilton, the spotlight turned back on how hotels handle security. The attacker claimed he found it too easy to move around, de

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Jan 25 2026TECHNOLOGY

Smart Hotels: Making Tech Work for You, Not the Other Way Around

Hotels have been trying to keep up with the latest tech trends for years. They've added tablets, voice assistants, and QR codes everywhere. But often, these features don't work as well as they should. For business travelers and tech-savvy tourists, technology should be like a good assistant—quiet, h

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