Hotels face a tough challenge: how to keep people safe without making guests feel like they’re in a prison. After a man tried to attack a high-profile event at the Washington Hilton, the spotlight turned back on how hotels handle security. The attacker claimed he found it too easy to move around, de
Hotels have been trying to keep up with the latest tech trends for years. They've added tablets, voice assistants, and QR codes everywhere. But often, these features don't work as well as they should. For business travelers and tech-savvy tourists, technology should be like a good assistant—quiet, h
Marriott's recent breakup with Sonder, a short-term rental company, has left many guests scrambling. The sudden split, announced just a week into their stays, has caused chaos for travelers who had booked through Marriott's channels. Guests like Steve McGraw, a retired tech executive, were caught o
Marriott International's CEO, Anthony Capuano, recently shared some good news. Despite laying off over 800 corporate workers, he believes the company's business is solid. The hotel chain's growth is looking up, with a 3% increase in worldwide revenue per available room (RevPar) in the third quarter.
