Health care is using AI more often, but getting it to work at a large scale is still a new problem. Many projects are still small tests or early use cases. The research looked at how health systems can move from one-off tools to methods that can be built, adopted, used, and expanded across care settings. It focused on lessons that might travel from one system to another.
The work compared four places: Catalonia, Norway, Singapore, and Queensland. The research used 60 documents, 34 interviews, and 5 focus groups. Across those activities, 50 people took part, including strategic decision-makers, policymakers, and lead clinicians. The questions covered why systems wanted change, what needs were emerging, what kinds of AI tools were being tried, what benefits people expected or saw, what prob